In industrial and critical infrastructure environments, secure remote access (SRA) has shifted from a convenience to a strategic, operational necessity. As digital transformation accelerates and the attack surface expands, organizations must evolve from VPNs, VDIs, and jump boxes to Zero Trust-based, intelligent access control systems. But how do they get there?
The answer lies in a Crawl–Walk–Run maturity model, aligned with the SANS 5 ICS Cybersecurity Critical Controls:
ICS Incident Response
Defensible Architecture
Secure Remote Access
ICS Network Visibility and Monitoring
Risk-Based Vulnerability Management
With the latest innovations in Cyolo PRO (Privileged Remote Operations), including the groundbreaking Third-Party VPN Control and the previously-announced Intelligent Supervision capabilities, organizations now have the tools to accelerate this journey—without disrupting vendor workflows or production infrastructure.
At this stage, organizations lay the groundwork by understanding their environment:
What assets are connected?
How are they accessed—especially by third parties?
Which systems are exposed to unmanaged or opaque remote access methods like legacy VPNs or black box gateways?
Asset Access Hub gives security and operations teams a categorized view of critical assets—organized by function, zone, IP address, or vendor.
This capability empowers administrators to rapidly assign and adjust access based on context and user roles—streamlining governance and compliance with frameworks like NERC CIP, ISA/IEC 62443, and NIST 800-82.
Outcome: A strong foundation of asset visibility and contextual awareness sets the stage for proactive access management.
With visibility in place, the next focus is controlling who gets access, when, and to what—without sacrificing uptime or collaboration.
Cyolo PRO enables secure, identity-based remote privileged access for cyber-physical systems (CPS) and operational technology (OT). Cyolo empowers industrial organizations to modernize their security posture by integrating Zero Trust principles, identity-based access for legacy systems, and centralized access governance with granular access and actions policy across sites.
Third-Party VPN Control (patent pending) provides visibility and segmentation for externally managed VPNs and hardware gateways—even if they're owned by vendors. This closes one of the most dangerous blind spots in OT—unmanaged remote access.
Instant Collaboration Link offers a browser-based, one-time secure access link for inviting vendors, auditors, or engineers into live sessions—without requiring agent installs.
Secure Remote Assistance enables both user-initiated and admin-initiated sessions that are fully policy-enforced and logged—helping internal teams offer timely support without opening up the network.
Outcome: Secure, policy-driven access that limits lateral movement and supports productivity across engineering, operations, and vendor teams.
In this mature phase, organizations scale secure access operations with automation, intelligent oversight, and deep integration with enterprise security programs.
Intelligent Supervision extends AI-powered monitoring and risk scoring to privileged sessions—enabling real-time alerts, automated anomaly detection, and reduced manual oversight.
Combined with Cyolo PRO’s Zero Trust architecture, full session logging, secure file transfer, and SIEM integration, this feature helps teams transition from passive oversight to proactive security enforcement.
Outcome: Secure remote access becomes a dynamic, intelligence-driven layer of your overall security posture—reducing operational overhead while improving resilience.
Secure remote access isn’t just about connecting users—it’s about enabling safe, governed, and efficient operations across increasingly complex and distributed environments.
With Cyolo PRO, organizations can mature their access capabilities in lockstep with the SANS ICS Cybersecurity Pillars:
Crawl with asset visibility and discovery
Walk with policy-driven control and Zero Trust segmentation
Run with automation, AI supervision, and integrated governance
Whether you’re securing a single plant or standardizing access across numerous global manufacturing sites, Cyolo gives you the tools to evolve—without compromise.
Learn more about the latest updates to Cyolo PRO and how they support your OT security transformation.
Author
Brian McDonald is the Senior Director of Product Marketing at Cyolo. He has over 20 years high tech marketing experience at Oracle, Extreme Networks and Cisco. He was the Director of Industry Marketing for Discrete Manufacturing at Oracle and led the Manufacturing and Consumer Industries Marketing team at Cisco. He was also Director of Product Marketing for the Oracle Utilities business unit. He has spent over 10 years with customers in the industrial automation and OT space across manufacturing, utilities, oil & gas, and energy. He has an MBA from the Wharton School of the University of Pennsylvania and an undergraduate degree from BYU in Computer Science.